sports1
03-20-2007, 08:16 PM
This will be a long post, but you don't have to read everything i write.
Customer support at ijji: -99999999999999999999999999999999999999999999999999 9999/999999999999999999999999
After you read this you'll know why.
I asked "could you please give me my aco**************** back because i can't remember my password" and "why isn't my name in the beat the bubbles ranking"
Look at what my question is, and what they reply.
QUESTION: Ijji, i have been very un happy with the support you''''''''ve been providing me for the past little while. The reason why i copied and pasted my last letter to this one is because YOU HAVE NOT ANSWERED ALL MY QUESTIONS IN MY LETTER!!!
****************The Below Is Answered****************
What i don''''''''t get, is why the security question way of retriving your password doesn''''''''t seem to work. I''''''''m 1000000% sure that the account ******* (game id) has a security question *****************.
Could you please verify:
-That that method of retrieving passwords work
-That that account does have a security question
-That this is the answer to my account''''''''s sq
Don''''''''t go giving me about that security bs. This is my damn account. You have many ways of verfying this:
-*************
-**************
-**************
Unless you have used all these methods to verify my account i suggest you don''''''''t bs to me about how you "can''''''''t" give it to me according to your damn "terms and agreements", because you know what, your terms & agreements say "No Hacking or use of 3rd party software", and yet i see people hacking all the time. Do you give a damn? NO, so there''''''''s no reason for you to give a damn about the damn "security issues". I am the sole owner of this account, and i should every damn right to re-unite with it. It seems that you are "trying" to maintain this game, but you aren''''''''t trying hard enough. A couple of days ago i saw that one of your admins said that events are mostly created by softynx. *BBBBZZZ* You''''''''re completely wrong there. They ARE created by softnyx, but you change the stupid event from a crossword to this idiotic mini game.
*************The above is answered************
*************THIS IS NOT ANSWERED!************
While i''''''''m on the subject i''''''''d also like to know why i''''''''m not listed in the rankings of the mini game yet i actually finished it. I have proof, and i''''''''m gonna send it to you via .jpeg format.
HI IJJI, I"VE ASKED YOU ANOTHER QUESTION, YET YOUR REPLY TO ME WAS:
Thank you for contacting ijji.com game support!
Please be aware that the Helpdesk is not allowed to give out any personal information due to security reasons. Your only option is to use our account retrieval services located at http://member.ijji.com/account/findAccount.nhn
Please remember to keep your account information in a safe place to avoid situations like this in the future.
Thank you for your patience and understanding in this matter!
Cordially,
***
Player Relations
www.ijji.com
Hello, my answer to why my name isn''''t in the rankings isn''''t answered. Honestly, you guys are getting on my nerves. When i ask you multiple questions, i except them to be answered. I don''''t expect all of them to be positive, but ffs i asked you a simple question: "why is my name not in the beat the bubbles ranking" and yet you just answer my first question (can i get my password back)
Please read this letter THROUGHLY before you reply to me, i do not want any questions unanswered.
I know you answer a lot of questions throuhgout the day, but you could try paying more attention to them so people won''''t send back the same questions posted in their last letter back to you, therefore making you read MORE letters.
Sincerely,
A very pissed off (and will stay pissed off until services improve) gunbound player
***P.S.: I have attached a screenshot of my win. PLEASE LOOK AT IT!!!!
**********ijji minigame PROOF OF COMPLETION.JPG (44506Byte)***********
-
Um, HI IJJI, HONESTLY SINCE YOU CAN"T SEEM TO READ I AM GOING TO PUT EVERYTHING IN CAPITALS TO MAKE SURE YOU DON''T MISS ANYTHING.
I ASKED YOU "WHY MY GUNBOUND NAME WASN''T IN THE BEAT THE BUBBLES MINI GAME RANKING" AND YOU REPLIED THIS:
Thank you for contacting ijji.com Game Support.
I have reviewed the account in question as well as the recorded logs for this account. It is with regret that I have to inform you that your GunZ character exhibited [movement] characteristics not intended by game design and caused by use of unauthorized third party software. This in turn is a direct violation of the ijji.com Terms of Use and is not tolerated. The consequence for use of such a cheat or hack is permanent account termination. This means that the account will not be reopened under any circumstances. This decision is final and not subject to further recourse.
Unfortunately, we have to resort to such measures, but they are necessary to preserve a fun and enjoyable gaming environment for our ijji Members.
Thank you for your time and understanding in this matter.
Regards,
***
www.ijji.com
"Play Live! Play Free!"
THIS HAS NOTHING TO DO WITH GUNBOUND. I''M TAKLING ABOUT GUNBOUND, NOT GUNZ. I AM GETTING VERY, VERY PISSED RIGHT NOW. I HAVE TO SEND MY QUESTION IN 3 TIMES TO GET IT ANSWERED. I''M TAKLING ABOUT THE GUNBOUND MINI GAME IN THE MARCH EVENT. I DON''T EVEN PLAY GUNZ, SO WHY WOULD YOU TALK ABOUT GUNZ CHARATERISTICS?!?! IF YOU CAN''T ANSWER MY QUESTION THEN SEND IT OFF TO SOME OTHER GM WHO CAN.
WHAT RECORDED LOGS HAVE YOU LOOKED AT? IF IT''S THE LOGIN STUFF AND WHY I CAN''T LOG IN THEN IT''S BECAUSE I''VE TRIED ABOUT A MILLION TIMES TRYING TO FIND OUT WHAT THE HELL MY PASSWORD WAS. YET YOU TELL ME YOU''VE REVIEWED THAT ACCOUNT. 1) HOW COME YOU DIDN''T ANSWER WHY MY NAME WAS IN THE RANKING? 2) WHAT ACCCOUNT DID YOU REVIEW? 3) WHAT LOGS DID YOU LOOK AT?
WHY MUSH I SEND MY QUESTION IN SO MANY TIMES? I HAVEN''T HACKED CRAP IN GUNBOUND. ALL I WANT IS AN ANSWER TO WHY MY NAME WON''T SHOW UP IN THE RANKINGS.
GO AHEAD AND SAY I HACKED, BUT I DIDN''T. I TOLD YOU AGAIN AND AGAIN, THE ATTACHED SCREENSHOT IS PROOF THE I BEAT THE GAME. WHY CAN''T YOU ACCEPT THAT FACT AND JUST TELL ME THAT THERE''S SOMETHING WRONG INSTEAD OF ANSWERING SOME OTHER RANDOM CRAP THAT MAKES NO SENSE?
IF YOU''VE BANNED ME (THIS ACCOUNT) BECAUSE I PLAYED AN EVENT GAME, THEN HONESTLY, I DON'T THINK I'M GOING TO KEEP PLAYING GBNA MUST LONGER, BECAUSE THE SUPPORT HERE IS T-E-R-R-I-B-L-E. UNDERSTAND THAT? TERRIBLE.
A VERY PISSED OFF IJJI PLAYER.
ijji minigame PROOF OF COMPLETION.JPG (44506Byte)
Long, but if you've skimmed through it you'll get the general point of my letter.
Now read the reply they sent to me.
Thank you for contacting ijji.com Game Support.
I have reviewed the account in question as well as the recorded logs for this account. It is with regret that I have to inform you that your GunZ character exhibited [movement] characteristics not intended by game design and caused by use of unauthorized third party software. This in turn is a direct violation of the ijji.com Terms of Use and is not tolerated. The consequence for use of such a cheat or hack is permanent account termination. This means that the account will not be reopened under any circumstances. This decision is final and not subject to further recourse.
Unfortunately, we have to resort to such measures, but they are necessary to preserve a fun and enjoyable gaming environment for our ijji Members.
This will be our last communication. Please stop submitting tickets to Customer Support. You will not receive any more replies.
Thank you for your time and understanding in this matter.
Regards,
***
www.ijji.com
"Play Live! Play Free!"
3 Words: WHAT THE HELL?
1) they're talking about gunz
2) they won't tell me which account they reviewed
3) they won't tell me what they reviewed
4) they gotta learn to R-E-A-D
5) Learn how to take care of your customers. I asked "could you please give me my aco**************** back because i can't remember my password" and "why isn't my name in the beat the bubbles ranking"
Damn.:mad: :mad: :mad: :mad: :mad: :mad: :mad:
Customer support at ijji: -99999999999999999999999999999999999999999999999999 9999/999999999999999999999999
After you read this you'll know why.
I asked "could you please give me my aco**************** back because i can't remember my password" and "why isn't my name in the beat the bubbles ranking"
Look at what my question is, and what they reply.
QUESTION: Ijji, i have been very un happy with the support you''''''''ve been providing me for the past little while. The reason why i copied and pasted my last letter to this one is because YOU HAVE NOT ANSWERED ALL MY QUESTIONS IN MY LETTER!!!
****************The Below Is Answered****************
What i don''''''''t get, is why the security question way of retriving your password doesn''''''''t seem to work. I''''''''m 1000000% sure that the account ******* (game id) has a security question *****************.
Could you please verify:
-That that method of retrieving passwords work
-That that account does have a security question
-That this is the answer to my account''''''''s sq
Don''''''''t go giving me about that security bs. This is my damn account. You have many ways of verfying this:
-*************
-**************
-**************
Unless you have used all these methods to verify my account i suggest you don''''''''t bs to me about how you "can''''''''t" give it to me according to your damn "terms and agreements", because you know what, your terms & agreements say "No Hacking or use of 3rd party software", and yet i see people hacking all the time. Do you give a damn? NO, so there''''''''s no reason for you to give a damn about the damn "security issues". I am the sole owner of this account, and i should every damn right to re-unite with it. It seems that you are "trying" to maintain this game, but you aren''''''''t trying hard enough. A couple of days ago i saw that one of your admins said that events are mostly created by softynx. *BBBBZZZ* You''''''''re completely wrong there. They ARE created by softnyx, but you change the stupid event from a crossword to this idiotic mini game.
*************The above is answered************
*************THIS IS NOT ANSWERED!************
While i''''''''m on the subject i''''''''d also like to know why i''''''''m not listed in the rankings of the mini game yet i actually finished it. I have proof, and i''''''''m gonna send it to you via .jpeg format.
HI IJJI, I"VE ASKED YOU ANOTHER QUESTION, YET YOUR REPLY TO ME WAS:
Thank you for contacting ijji.com game support!
Please be aware that the Helpdesk is not allowed to give out any personal information due to security reasons. Your only option is to use our account retrieval services located at http://member.ijji.com/account/findAccount.nhn
Please remember to keep your account information in a safe place to avoid situations like this in the future.
Thank you for your patience and understanding in this matter!
Cordially,
***
Player Relations
www.ijji.com
Hello, my answer to why my name isn''''t in the rankings isn''''t answered. Honestly, you guys are getting on my nerves. When i ask you multiple questions, i except them to be answered. I don''''t expect all of them to be positive, but ffs i asked you a simple question: "why is my name not in the beat the bubbles ranking" and yet you just answer my first question (can i get my password back)
Please read this letter THROUGHLY before you reply to me, i do not want any questions unanswered.
I know you answer a lot of questions throuhgout the day, but you could try paying more attention to them so people won''''t send back the same questions posted in their last letter back to you, therefore making you read MORE letters.
Sincerely,
A very pissed off (and will stay pissed off until services improve) gunbound player
***P.S.: I have attached a screenshot of my win. PLEASE LOOK AT IT!!!!
**********ijji minigame PROOF OF COMPLETION.JPG (44506Byte)***********
-
Um, HI IJJI, HONESTLY SINCE YOU CAN"T SEEM TO READ I AM GOING TO PUT EVERYTHING IN CAPITALS TO MAKE SURE YOU DON''T MISS ANYTHING.
I ASKED YOU "WHY MY GUNBOUND NAME WASN''T IN THE BEAT THE BUBBLES MINI GAME RANKING" AND YOU REPLIED THIS:
Thank you for contacting ijji.com Game Support.
I have reviewed the account in question as well as the recorded logs for this account. It is with regret that I have to inform you that your GunZ character exhibited [movement] characteristics not intended by game design and caused by use of unauthorized third party software. This in turn is a direct violation of the ijji.com Terms of Use and is not tolerated. The consequence for use of such a cheat or hack is permanent account termination. This means that the account will not be reopened under any circumstances. This decision is final and not subject to further recourse.
Unfortunately, we have to resort to such measures, but they are necessary to preserve a fun and enjoyable gaming environment for our ijji Members.
Thank you for your time and understanding in this matter.
Regards,
***
www.ijji.com
"Play Live! Play Free!"
THIS HAS NOTHING TO DO WITH GUNBOUND. I''M TAKLING ABOUT GUNBOUND, NOT GUNZ. I AM GETTING VERY, VERY PISSED RIGHT NOW. I HAVE TO SEND MY QUESTION IN 3 TIMES TO GET IT ANSWERED. I''M TAKLING ABOUT THE GUNBOUND MINI GAME IN THE MARCH EVENT. I DON''T EVEN PLAY GUNZ, SO WHY WOULD YOU TALK ABOUT GUNZ CHARATERISTICS?!?! IF YOU CAN''T ANSWER MY QUESTION THEN SEND IT OFF TO SOME OTHER GM WHO CAN.
WHAT RECORDED LOGS HAVE YOU LOOKED AT? IF IT''S THE LOGIN STUFF AND WHY I CAN''T LOG IN THEN IT''S BECAUSE I''VE TRIED ABOUT A MILLION TIMES TRYING TO FIND OUT WHAT THE HELL MY PASSWORD WAS. YET YOU TELL ME YOU''VE REVIEWED THAT ACCOUNT. 1) HOW COME YOU DIDN''T ANSWER WHY MY NAME WAS IN THE RANKING? 2) WHAT ACCCOUNT DID YOU REVIEW? 3) WHAT LOGS DID YOU LOOK AT?
WHY MUSH I SEND MY QUESTION IN SO MANY TIMES? I HAVEN''T HACKED CRAP IN GUNBOUND. ALL I WANT IS AN ANSWER TO WHY MY NAME WON''T SHOW UP IN THE RANKINGS.
GO AHEAD AND SAY I HACKED, BUT I DIDN''T. I TOLD YOU AGAIN AND AGAIN, THE ATTACHED SCREENSHOT IS PROOF THE I BEAT THE GAME. WHY CAN''T YOU ACCEPT THAT FACT AND JUST TELL ME THAT THERE''S SOMETHING WRONG INSTEAD OF ANSWERING SOME OTHER RANDOM CRAP THAT MAKES NO SENSE?
IF YOU''VE BANNED ME (THIS ACCOUNT) BECAUSE I PLAYED AN EVENT GAME, THEN HONESTLY, I DON'T THINK I'M GOING TO KEEP PLAYING GBNA MUST LONGER, BECAUSE THE SUPPORT HERE IS T-E-R-R-I-B-L-E. UNDERSTAND THAT? TERRIBLE.
A VERY PISSED OFF IJJI PLAYER.
ijji minigame PROOF OF COMPLETION.JPG (44506Byte)
Long, but if you've skimmed through it you'll get the general point of my letter.
Now read the reply they sent to me.
Thank you for contacting ijji.com Game Support.
I have reviewed the account in question as well as the recorded logs for this account. It is with regret that I have to inform you that your GunZ character exhibited [movement] characteristics not intended by game design and caused by use of unauthorized third party software. This in turn is a direct violation of the ijji.com Terms of Use and is not tolerated. The consequence for use of such a cheat or hack is permanent account termination. This means that the account will not be reopened under any circumstances. This decision is final and not subject to further recourse.
Unfortunately, we have to resort to such measures, but they are necessary to preserve a fun and enjoyable gaming environment for our ijji Members.
This will be our last communication. Please stop submitting tickets to Customer Support. You will not receive any more replies.
Thank you for your time and understanding in this matter.
Regards,
***
www.ijji.com
"Play Live! Play Free!"
3 Words: WHAT THE HELL?
1) they're talking about gunz
2) they won't tell me which account they reviewed
3) they won't tell me what they reviewed
4) they gotta learn to R-E-A-D
5) Learn how to take care of your customers. I asked "could you please give me my aco**************** back because i can't remember my password" and "why isn't my name in the beat the bubbles ranking"
Damn.:mad: :mad: :mad: :mad: :mad: :mad: :mad: