PDA

View Full Version : Reason for 'Cannot Access Server'


McLeet
04-16-2007, 01:39 PM
(Just to point out that i did not discover this reason, i stumbled apon it on the Gunzfactor forums, i am writing on Ijji forums for those who do not use Gunzfactor forums)

Since i am getting this problem too, i am also very unhappy -.-

But for some of us, we may not have to blame ijji or our comp, just our internet provider.

For those that are using Tiscali or Pipex, you may be running on an IPStream. Ime not sure how this thing works but it allows you to download quicker, get pages open quicker but severly affects pings and even connecting to the servers of many online games.

This IPStream thing is most likely the problem of our 'Cannot access server' problem. If you are also getting trouble with other online games. You might want to blame this too.

For anyone on Tiscali or Pipex that are getting this problem, you may need to contact your internet provider to see what you are running on, there are many types (IPStream, Datastream, FUP and others)

If you find out your on IPstream, then you may want to see if you can get your provider to change it.

For those who are on tiscali or pipex and can get on the game (but have insanely high pings) this may also be the cause of your ping. (This Ping problem also applies to other online games).

I hope this has given another reason for that naughty 'Cannot Access Server' Error.

One fix for 'Cannot access server' may be to contact your provider (if on Tiscali or Pipex) and see if you can get it changed to a different form. I would not suggest changing your Provider unless you really need to.

I also have discovered from using my internet providers website that people who use the two providers listed may not be running IPStream but using FUP. FUP is another way of transporting messages through the internet, however, it is also know to cause high pings and stop some online games from working.

If you are wishing to change your internet messaging type (IPSteam, Datasteam, FUP), you will want to contact your provider.

IPStream is better for downloading and a change to a different type may show signs of loss of downloading speed, if you care for downloading and uploading more than gaming, i would suggest to stay as you are!

After a bit more reading, i have found out that Datastream also has the same problems, but they occur less, meaning that anyone getting the problem and that are using datastream may be able to get into Gunz during the beginning and ending of peak times but may get problems during the middle of the peak times.

I have also found another form of internet, there are currently 4 that i have found.

IpSteam : Known to Cause problems (very bad connections)
DataStream : Known to Cause problems (less frequent)
FUP : Known to Cause problems (very bad connections)
LLU : Unknown at the moment, ill see what i can dig up

There have been rumours that Bulldog uses some of these connections, however, many of their customers do not find problems with their service.

Please Help Here: Anyone that knows anything about any internet providers that use these connections or anything about the connections themselves... Please Post here, this thread is here to give some members a reason for why their Gunz may not work. Hopefully, we will find a way to get rid of this error for good!

Jon
04-16-2007, 10:01 PM
Don't let this die!

Lanthas
04-16-2007, 10:04 PM
-Bump-
Another solution solved for anyone having the 'Connect Access Server' problem.
Thanks for making this thread.

McLeet
04-17-2007, 03:42 AM
I would just lik to remind everyone that i do not know many things about this sort of internet. If anyone has any more information regarding:

Internet providers that use these forms of internet

And any information on:

IPStream
DataStream
FUP
LLU

Please Message me or post it up here, it would help everyone very much!

1batata
04-17-2007, 04:43 AM
I wish that could explain my cannot access server problem but it doesn't because it only happens in my account, and anyone that trys to play with it gets the same error. I sent many messages to ijji but they don't have time to answer so they keep replying "specify (...)".

McLeet
04-17-2007, 09:51 AM
1batata, i am not much of a person to figure out why it will not work, as i am getting the error too.

Secondly, i would suggest that you do not let others use your account. It can be risky, you never know what the others can do with your account

Third of all, where ever you use your account may vary, but they may have not allowed Gunz in the firewall, may have the problem i am explaining or maybe problems with their computer themselves, like i said, ime not really a technical person :)

The best thing to do, in my opinion, when contacting ijji is to take the times of when you try to log on, get a nice list, something like

8:06 am (not work)
13:39 pm (not work)
9:21 pm (work)

It will give them a clearer insight on your situation. Ime not sure what you said to them but simple messages such as, i try to log on by i get error will not be enough for them to work with.

The following thread is very useful in this problem:
http://forums.ijji.com/showthread.php?t=594 Portforwarding by Mauser (very good thread that has fixed alot of peoples problems with this error)

is a good thread to have a look at if your having troubles, especially on multiple computers.

You may also want to consider trying redownloading the game and reinstalling
Checking your exceptions on the firewalls of the computers. If Gunz is not an exception, then your computer may not allow you to play it
Read above in my post (if you are using Tiscali, Pipex or Bulldog), it may be your internet provider using an internet type that is not getting messages through to ijji's reciving servers
Use the search button on the forums and search 'Cannot Access Server', there should be other threads that can help.

Please do not do another 'I cant get into server thread' unless you have exausted all the suggestions of getting rid of this error. There are alot of threads on the same subject and probably all the explanations have been used and numerous ways of fixing it (some may work, some wont) have also been put onto these already posted threads.

Try contacting Ijji again with a more detailed log of what you have done, when you tried to get into the game and other information that may be of relevance.

McLeet
04-18-2007, 10:04 AM
If anyone can find anything on LLU Connections please do tell, then i can add it onto the list of information that has been provided

Jon
04-19-2007, 09:19 PM
As to avoid attempting to help users that are bound by these ISPs...Sticky please!

McLeet
04-21-2007, 02:38 PM
As to avoid attempting to help users that are bound by these ISPs...Sticky please!

The service providers listed may have other types of the 4 connections, each of them working differently for different games. I know that Tiscali has all 4 to offer, but it is a matter of emailing or calling the technical support to see if you can get it changed. So its eather do that, hope that your ISP fixes it themselves or changed ISP. They may be bound to their ISP, but they may not be bound to the type of connection, hopefully they can get their type changed

I really do hope that this thread has helped people

Azian
04-22-2007, 12:17 PM
Just keeping this Thread alive, ive got this problem to but what u said didnt help me

McLeet
04-22-2007, 12:54 PM
There are many reasons for people getting this error, this is only 1 of them however :D

Jon
04-25-2007, 05:21 PM
Bump------

Lojax
05-13-2007, 07:21 AM
This helps alot - Hense my :bump:

Jon
07-21-2007, 12:24 PM
Bump
10char

Wessssss
07-21-2007, 02:03 PM
yea same prob ur advice didn't help me out i think it's more the new patch then ISP

zxc9414
07-22-2007, 01:39 AM
another reason is currently vista users cant access the server because of this patch, the actual thread is here http://forums.ijji.com/showthread.php?t=51293

kaya33
07-22-2007, 07:58 AM
and do u wanna know why that is complete bs?

Your saying every vista user has crappy tiscali or even worse pipex? Doubt it, Vista costs alot, So im sure they wouldnt settle for a medeocre isp.

Gtfo u fr00b u prob copy and pasted that from some ***in wikipedia .. or who ever supplied that info on gzf is false.

No, I Dont use Tiscali and wouldnt touch pipex.

DUDE ***ING THOUSANDS OF VISTA USERS >.> YET STRANGELY THEY ALL HAVE TE SAME ISP? MYASS U PIECE OF CRAP.

Jon
07-22-2007, 08:49 AM
and do u wanna know why that is complete bs?

Your saying every vista user has crappy tiscali or even worse pipex? Doubt it, Vista costs alot, So im sure they wouldnt settle for a medeocre isp.

Gtfo u fr00b u prob copy and pasted that from some ***in wikipedia .. or who ever supplied that info on gzf is false.

No, I Dont use Tiscali and wouldnt touch pipex.

DUDE ***ING THOUSANDS OF VISTA USERS >.> YET STRANGELY THEY ALL HAVE TE SAME ISP? MYASS U PIECE OF CRAP.

Stupidity on the internet never ceases to amaze me. The original poster made this thread quite some time ago; these ISP were problems, and still can be. I myself bumped this thread when a few people began reporting they could not access the server. Obviously now we can, with most certainty, conclude the current problem for people lies with the latest patch.

tailsy
07-22-2007, 08:51 AM
GM's should make a thec help sticky with sections of help on lock it, and then when you find a solotuion to a problem the gm can paste or rewrite it in the correct section gradualy fixing most proplems cause there are a lot of answers but you just cant find them