View Full Version : NEVER receiving varification email
jerkzo
04-10-2008, 08:44 PM
ok its been 2 days and on my other acount i changed my email and sent verification its a real email and everything double checked a few times i've had this email a long time i've resent verifiction atleast 20 times but never ogtten it its a aol email and i just don't know what to do now so if someone could point me to a place to ask (i tried help but couldn't find spot to post a help question there) and or could help me fix this please do so
Best Regards
jerkzo
04-11-2008, 12:52 PM
eh infract me w/e soz for double post but need help in this issue
edit: is there a phone number i can call in order to contact ijji and discuss this matter (theres a good amount of prems on the acount which i don't feel like losing)
ryouko
04-11-2008, 01:43 PM
Umm...maybe you mispelled ure email O_O That's a [possibility.
Also, contact the Help desk.
CSR_Neorah
04-11-2008, 03:44 PM
We are currently experiencing issues with AOL, AIM and Comcast ISPs not accepting our verification e-mails. Please choose another online free e-mail service and send the verification mail there.
If you still need assistance please contact us through the HelpDesk (http://ijji.custhelp.com). Thank you!
jerkzo
04-11-2008, 04:41 PM
Thanks for responding to my email BUT the thing is when i try and change emails it says wrong password '-.- but then i can get my password sent to me and i can change my password but even if i change it it still says wrong password '-.- if i coudl talk to a gm through phone or pm i would gladly give plenty of information so they could change these things for me ( im sorry im not quiet sure how to use help desk if someone could explain thatd be great)
ryouko
04-11-2008, 10:11 PM
GMs don't take care of these kind of things...i think...any messages sent to help desk are directly sent sent to 1 of ijji's CSRs. eorah = CSR.