pie108
10-01-2007, 06:59 PM
(RAWR)
What SHOULD be done when you have an issue. Send your computer specs to people who care, the help desk. What should be done is have a catagory for these issues and what would be sent in is...
First search the forums for a answer. Such as this good one. solution!!:Of several problems[nomsg, error log, launcher errors, cant accss server] By Franky1988 (http://forums.ijji.com/showthread.php?t=60703)
1)Set the message up in helpdesk, and state your problem(issue)
2)What system it is
A- Such as Windows XP
B- Windows 2000
C- Windows Vista
Don't forget to add what version you have, like home, premium, or whatever.
3)What ever should apply in the device manager. like
A- The display adapter(s)
B- Network Adapter(s)
C- Port(s)
D- Processors
E- SCSI and RAID controllers
F- System Devices
G- And anything else you think be involved with the problem(The more the better!)
4)Possibly other programs that could be interrupting it.
http://img250.imageshack.us/img250/5567/thingyed8.png (http://imageshack.us)
Open it and thats all the programs that are running. You should put the important programs in as well.
5)What YOU think is causing it
So ijji knows what your thinking is causing it. To get an idea on whats happening to you.
And now i say "Why do this?"
The reason for doing this, is so that ijji can collect information on what computer people who share a problem, and pinpoint why it is happening. It should get someplace on the solution on these problems if everyone co-operates.
EXAMPLE:
1) Hello! When i start up GunZ, my computer freezes when I enter a server.
2)I am running on Microsoft Windows XP, Home edition, Version 2002, service pack 2.
3)Computer:
ACPI Iniprocessor PC
Disk drive:
Maxtor 6Y060L0
Display adapter:
NVIDIA GeForce 6600 GT
IDE ATA/ATAPI controllers
Primary IDE Channel
Secondary IDE Channel
SiS 5513 IDE UDMA controller
Network adapter
SiS900-Based PCI Fast Ethernet Adapter
Ports(COM&LPT)
Communications (COM1)
ECP Printer Port (LPT1)
Processors
AMD Sempron(tm) Processor 3100+
System devices
(.... SO MANY, will take to long ignoring. I believe you get the point)
4)Steam
MSN messenger
5) Im guessing its my processor.
Now THIS IS NOT REAL. I do not have this problem, these are my computer stats, and i run perfectly fine on ALL ijji games.
Now please... stop flooding the forums with these since NO ONE CARES.(RAWR)
What SHOULD be done when you have an issue. Send your computer specs to people who care, the help desk. What should be done is have a catagory for these issues and what would be sent in is...
First search the forums for a answer. Such as this good one. solution!!:Of several problems[nomsg, error log, launcher errors, cant accss server] By Franky1988 (http://forums.ijji.com/showthread.php?t=60703)
1)Set the message up in helpdesk, and state your problem(issue)
2)What system it is
A- Such as Windows XP
B- Windows 2000
C- Windows Vista
Don't forget to add what version you have, like home, premium, or whatever.
3)What ever should apply in the device manager. like
A- The display adapter(s)
B- Network Adapter(s)
C- Port(s)
D- Processors
E- SCSI and RAID controllers
F- System Devices
G- And anything else you think be involved with the problem(The more the better!)
4)Possibly other programs that could be interrupting it.
http://img250.imageshack.us/img250/5567/thingyed8.png (http://imageshack.us)
Open it and thats all the programs that are running. You should put the important programs in as well.
5)What YOU think is causing it
So ijji knows what your thinking is causing it. To get an idea on whats happening to you.
And now i say "Why do this?"
The reason for doing this, is so that ijji can collect information on what computer people who share a problem, and pinpoint why it is happening. It should get someplace on the solution on these problems if everyone co-operates.
EXAMPLE:
1) Hello! When i start up GunZ, my computer freezes when I enter a server.
2)I am running on Microsoft Windows XP, Home edition, Version 2002, service pack 2.
3)Computer:
ACPI Iniprocessor PC
Disk drive:
Maxtor 6Y060L0
Display adapter:
NVIDIA GeForce 6600 GT
IDE ATA/ATAPI controllers
Primary IDE Channel
Secondary IDE Channel
SiS 5513 IDE UDMA controller
Network adapter
SiS900-Based PCI Fast Ethernet Adapter
Ports(COM&LPT)
Communications (COM1)
ECP Printer Port (LPT1)
Processors
AMD Sempron(tm) Processor 3100+
System devices
(.... SO MANY, will take to long ignoring. I believe you get the point)
4)Steam
MSN messenger
5) Im guessing its my processor.
Now THIS IS NOT REAL. I do not have this problem, these are my computer stats, and i run perfectly fine on ALL ijji games.
Now please... stop flooding the forums with these since NO ONE CARES.(RAWR)